Effective Date: 16 May 2025

Welcome to www.suryaincense.com. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of our products. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use the website.

1. Use of Website

You agree to use this website only for lawful purposes and in accordance with these Terms. You are prohibited from:

  • Violating any local, national, or international law
  • Infringing upon the rights of others
  • Uploading or transmitting harmful material (e.g., viruses or malicious code)

2. Product Information and Availability

We strive to ensure the accuracy of all product descriptions, pricing, and availability on the website. However, we reserve the right to:

  • Correct any errors, inaccuracies, or omissions
  • Change or update product information without prior notice
  • Discontinue any product at any time

All prices listed are in INR and inclusive of applicable taxes unless stated otherwise.

3. Orders and Payments

By placing an order on www.suryaincense.com, you agree to provide current, complete, and accurate information. All orders are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Limit or cancel quantities purchased per person, per household, or per order

Payment must be made in full at the time of order via our secure payment gateways.

4. Shipping and Delivery

We aim to dispatch your order within the specified timeline. Delivery time may vary based on location and external factors. We are not responsible for delays caused by courier partners or unforeseen circumstances.

Shipping charges, if applicable, will be mentioned at checkout.

5. Returns and Replacements

Due to the nature of our products, we do not accept returns. However, we offer replacements for damaged or defective items. Please refer to our Return & Replacement Policy for complete details.

6. Intellectual Property

All content on this website, including text, images, graphics, logos, and designs, is the property of www.suryaincense.com or its content suppliers and is protected by applicable copyright and trademark laws.

You may not reproduce, distribute, or create derivative works without our written permission.

7. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from:

  • The use or inability to use the website
  • Product misuse
  • Delays or failures in performance due to events beyond our control

Use of this website and its content is at your own risk.

8. Indemnification

You agree to indemnify and hold harmless www.suryaincense.com, its owners, employees, and affiliates from any claims, losses, or damages resulting from your violation of these Terms or misuse of the website.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Your City, e.g., Nagpur, Maharashtra].

10. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the website constitutes acceptance of any changes.

11. Contact Us

If you have any questions regarding these Terms, please contact us at:
📧 info@thesuryaexports.com
🌐 www.suryaincense.com