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Effective Date : 16 May 2025
Welcome to www.suryaincense.com. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website
1. Information We Collect
When you visit our website, we may collect the following types of information:
a) Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via third-party payment gateways)
b) Non-Personal Information
- Browser type and version
- IP address
- Pages visited and time spent on the site
- Referring site details (e.g., the URL you came from)
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders
- To provide customer support
- To improve our website and user experience
- To communicate with you about offers, new products, and updates (if you opt-in)
- To comply with legal and regulatory obligations
3. Sharing of Information
We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
- Trusted third-party service providers (e.g., payment gateways, delivery partners) only for order processing and delivery
- Legal authorities when required by law or to protect our legal rights
4. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our site uses SSL encryption and is hosted on secure servers.
5. Cookies
We use cookies to improve your browsing experience. Cookies help us understand user behavior, remember preferences, and provide a smoother shopping experience.
You can control or disable cookies in your browser settings, but some parts of the website may not function properly as a result.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Opt-out of marketing communications at any time
To make a request, contact us at info@thesuryaexports.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of such sites. We recommend reviewing their privacy policies before providing any personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: